Fast, friendly, clean and really helpful. We had our air-con serviced, had a fault checked out and some downlights replaced, which were difficult to source. Great job guys. Communication was very easy.
Excellent service from the Lux team, ducted and split system air conditioning checked and cleaned, sensor lights and additional electrical work completed with tidy up afterwards. They knew their stuff and were very courteous, efficient and respectful. Georgia in the office worked with us to fit in with our schedule and was very helpful. Well done team!
(Update): Have recently had a very old split-system aircon replaced, and my assessment of this business remains unchanged in all aspects. Thoroughly recommended!Very professional business to deal with. Had three very dirty split ACs cleaned brilliantly, and the change in performance is remarkable!
I had a great experience with Lux air. Communication was timely and professional. They returned their quote swiftly and were able to organise the installation within a reasonable time. Staff were friendly and completed the job perfectly. I was very happy with the service.
Brilliant service from start to finish. Staff in the office and on site were friendly and helpful. The guys were on time, worked efficiently and were happy to share my baked cookies! Not often these days that you get a company that is so easy to deal with. Have recommended Lux Air Services to friends and family.
Lux Air Services installed a new split-system Mitsubishi air conditioner, one larger external unit to service 2 separate interior units & they installed 3 new ceiling fans. The company was excellent on every level. Brock visited for a free-quote, he impressed me by the depth of knowledge and his honesty. I had conducted a lot of online research and recognised that Brock’s recommendations were spot-on. He advised to get ceiling fans in my 1970’s apartment & the results are fantastic (forgive the pun), the air now circulates through my apartment and there was no need for a third interior unit. Georgie in the office was extremely well organised when the project was underway & went out of her way to ensure everything was clearly communicated and planned. The three electricians (including Brock who had assessed my apartment for the quote) turned up on time and were friendly, respectful & professional. The work was completed perfectly & the new exterior Mitsubishi air con is SO QUIET when running at maximum. I would recommend Lux Air Services to my family & friends without any hesitation. Air conditioning & ceiling fans are not cheap, but Lux were several thousand cheaper than another well-rated company who also quoted this job. I appreciated Brock’s technical expertise when assessing the old switchboard in my apartment building, it is possible to install systems that can trip the power and the way the fans and air con are wired means this will not happen. A less experienced contractor might make this type of error. With the increasing heat of summers I believe it’s important to have adequate air conditioning and fans to ensure a good nights sleep & avoid the exhausted feeling that Brisbane’s hot humid summers can cause.
Had 2 Aicons installed and 2 exterior double power points. The staff were excellent, professional and friendly. Left our home in good tidy order. Would definitely recommend Lux Air
Highly recommend Lux Air services.My electrical work & New Air conditioner completed by two friendly professional electricians very happy with the work and service I received will recommend to family and friends ⭐️⭐️⭐️⭐️⭐️
I had two air conditioner units replaced. Great service from both the on site and admin teams, job was done well and everything explained clearly. Would definitely recommend for your air con needs.
Lux Air replaced our old roof ducted system. The team provided a competitive quote with different options to spec up the system as per our needs. The install went ahead as scheduled and was completed on time. The install team have a great attitude with a respectful approach, leaving our house spotless when they were done. The system is awesome. Highly recommend Lux Air, thank you.
5/5The team were friendly, and found us an appointment that fit our work/life schedule.From first contact to the technician areivingTyler was great.Very efficient, great communication and understanding of our needs and requirements before he entered our home.He also had our oven back up and running as quickly as he could - sourcing an element and changing it over within an hour.Highly reccomended
Fantastic team with great advice and service. I had the most competitive quote by far with LuxAir. Installation was smooth and hassle free. Couldn’t recommend them higher!!
I had Lux air services come out and preform maintenance and clean four splits systems. Very happy with the work done. Freindly staff and easy payment options.
Excellent service from booking, through the service and installation of existing and new air conditioners, to invoicing and payment. The technicians arrived promptly at appointed times and were professional and efficient with their work, removing old units and keeping the workspace clean. They were able to address any questions and provoided advice on regular maintenance of the units. Highly recommend for electrical services.
Fast response, knowledgeable and very detailed intensive clean. Two units serviced and will be back with Lux Air next year. Best time too, got in before the rush over Summer!! Thanks guys.
Prompt and pleasant service, and the problem with my light switch and old security lights resolved efficiently and thoroughly, with helpful answers to questions.
Rory came to service my air con filters - he was super efficient, neat and tidy, on time and gave me sound advice to help reduce to air con costs and longevity of the system. A very professional company 5 stars!
A breathe of fresh air! Lux Air were easy to deal with, well priced and local - what more could you want? Their knowledgeable technicians gave great advice and explained everything on the day. Their final service costs were less than the original quote as they didn't overservice. All this was backed up by lovely office staff that were efficient in their communications. Highly recommend and would use them again. Thanks so much!
Matt did a great job replacing our broken ceiling fans. Quick and professional service with an added bonus of a great chat. Highly recommend and would use them again!
This my second review of LUX AIR, and I provide the following:After a very keen Quote from Lux Air Blaide and Nick arrived today, and on time as expected. Introductions and orientation all around and they were quickly off to work and install my new 6kW Daikin Air Conditioner.A very happy and easy to deal with team. It was a sheer pleasure not often seen in today's work-groups.They were both very professional in what they did and kept me briefed and up to date on every aspect of the work as it was being undertaken. Some of it was micro detail from Blaide, which is what I like. I was particularly impressed on the Professionalism and excellent Communication which then lead to my further my Trust and Confidence in their work. "Excellent stuff"!Once again, nothing was too much trouble for Blaide, and if I asked a question it was comprehensively answered or demonstrated to me immediately. "Well done"!Overall a very Professional Team that had Customer Service and Satisfaction at the forefront at all times. They are good at what they do and have a happy and professional demeanor. I couldn’t have asked for more, they are "excellent"."I am more than happy to recommend Lux Air Services to anyone, anywhere, at any time". Thank you for your sales and services to date. I will be sure to continue using Lux Air in the future for all my Air Conditioner and Electrical work.Definitely 5 star out of 5 star service.RegardsPeter Chatman
Very professional and friendly from speaking to Linda and Georgia at the office to all of the technicians who sorted our air conditioning - would definitely recommend their services
The team was very efficient & friendly. Awesome neat quality workvery happy with the job done. Nice cool air from the new air-conditioners now . Thanks guys.
Lux Air 5 star amazing. Our AC had a mystery, why it wouldn't work. Michael replaced 1 part, still didn't work. He went above and beyond in helping us. Sally and Michael are amazing in having the work done timely, really friendly and i would recommend them💯😊
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